Commitment to providing the very best service to you
When we win an award, we are proud. The recognition adds validity to everything we strive to achieve for our members.
We've won numerous consumer awards over the years - below are some of the more recent ones.
Commended by our members
We offer all of our members a personal commitment to customer service excellence from staff who are trained first and foremost to listen - and most of all, to care.
Health & Wellbeing hub
Supporting your health and wellbeing
View our Health & Wellbeing hub for the latest health & wellbeing information articles, videos, member support services
and other useful support information.
Members can easily manage their cover with our app.
Make a claim 24/7
Access 24/7 Remote GP Services
Track claims and benefit limits
Send and receive secure messages
View membership literature
All our members are free to choose where,
when and who provides them with treatment.
In the UK, we benefit from one of the best healthcare systems in the world.
But sometimes you need more, like avoiding long waiting lists for surgery or getting access to cancer treatments not readily available on the NHS.
You want the freedom to choose what’s best for you. Some health insurers limit where, when and who can treat
We believe that’s wrong. It’s your health, so you should be in control.