Help & support

We will help you find the answers to your questions

WPA virtual assistant

Our virtual assistant understands natural language so that you can ask questions such as "What hospitals can I use?"

WPA Health app

Enhanced features in the palm of your hand.

Available on iOS and Android, and designed specifically for the convenience of our members, WPA Health provides easy access to make a claim 24/7, track claim and benefit limits, access 24/7 Remote GP Services, send and receive secure messages and more! Simply sign-in using your WPA username and password.

Health & Wellbeing hub

Supporting your health and wellbeing

View our Health & Wellbeing hub for the latest health & wellbeing information articles, videos, member support services and other useful support information.

We are here for you

Existing members

Access 24/7 Remote GP Services, contact us using Live Chat, make and track a claim or send and receive secure messages all via the WPA Health app or My WPA Login.

Find healthcare providers

Search for healthcare professionals, hospitals, clinics and scanning centres recognised by WPA in your area.

Contact us

Find the right number to call, view our opening hours or send us an email.