Our virtual assistant understands natural language so that you can ask questions such as "What hospitals can I use?"
Our useful guides are here to help you understand health insurance, the terminology used and how to make a claim.
What is health insurance, how do I choose a policy and how much does it cost?
The benefits of having health insurance in the UK and how it compares to self-pay.
Find out what underwriting is and what options are available on joining or switching cover.
Our app provides easy access to manage your membership, as well as pre-authorise new claims 24/7 with just a few simple questions.
How do I make health insurance claim, how is this different to a cash benefit claim and what claiming methods are available to me?
Available on iOS and Android, and designed specifically for the convenience of our members, WPA Health provides easy access to make a claim 24/7, track claim and benefit limits, access 24/7 Remote GP Services, send and receive secure messages and more! Simply sign-in using your WPA username and password.
We have put together a list of our most commonly asked questions. Choose the relevant area below to view.
Existing or prospective customers.
Existing or new schemes with 2+ employees.
Existing or new schemes with 150+ employees.
FAQs by Healthcare providers.
Questions frequently asked by intermediaries.
FAQs covering the website and WPA careers.
View our Health & Wellbeing hub for the latest health & wellbeing information articles, videos, member support services and other useful support information.